policy statements

FLOTECH (the Business, I, We, Us, Our) strives to achieve best practices in health, safety and welfare, equal opportunities and ecologically sustainable business operations, as explicitly defined in the following policy statements.

scope of the policies:

Our policies apply to all those who work for (or apply to work for) the Business, including contract and agency workers, trainee workers and students on work experience or placements, volunteer workers and former employees.

EQUAL OPPORTUNITIES

The aim of this policy is to set out the commitment of FLOTECH to promoting equality of opportunity in all of Our business operations.

It is Our policy to provide equality to all, irrespective of gender (including gender reassignment), marital or civil partnership status, religious belief or political opinion, race (including colour, nationality, ethnic or national origins), disability, sexual orientation or age.

We are opposed to all forms of unlawful and unfair discrimination. All employees and others who work for Us will be treated fairly and will not be discriminated against on any of the above grounds. Decisions about selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.

Our equal opportunities policy will help all those who work for Us to develop their full potential and maximise the efficiency of the organisation.

equality commitments:

We are committed to:

Promoting equality of opportunity for all persons.
Promoting a harmonious working environment in which all persons are treated with respect.
Preventing occurrences of unlawful direct discrimination, indirect discrimination, harassment and victimisation.
Fulfilling all of Our legal obligations under the equality legislation and associated codes of practice.
Complying with Our own equal opportunities and associated policies.
Taking lawful affirmative or positive action, where appropriate.

implementation:

The Proprietor has specific responsibility for the effective implementation of this policy.

In order to implement this policy We shall:

Communicate the policy to all those within its scope.
Incorporate specific and appropriate duties in respect of job descriptions and work objectives of all those within its scope.
Provide equality training and guidance as appropriate.
Ensure that adequate resources are made available to fulfil the objectives of the policy.

monitoring and review:

We will establish appropriate monitoring systems to assist in the implementation of Our equal opportunities policy, review its effectiveness regularly and take action as necessary.

complaints procedure:

Anyone who believes that they have suffered any form of discrimination, harassment or victimisation are entitled to raise the matter through the agreed procedures.

All complaints of discrimination will be dealt with seriously, promptly and confidentially.
Every effort will be made to ensure that complainants will not be victimised.
Any complaint of victimisation will be dealt with seriously, promptly and confidentially.
Victimisation will result in disciplinary action and may warrant dismissal.

ENVIRONMENTAL

The aim of this policy is to set out a commitment to the rigorous review of Our environmental performance and the use of sustainable natural resources.

It is FLOTECH's policy to:

Comply with all environmental legislation and regulations that cover Our activities and services.
Measure the environmental impact of its operations.
Strive for continual improvement in performance.
Ensure that all those who fall within the scope of these policies are trained and understand their role in minimising the environmental impact of our activities.
Meet or exceed environmental best practice guidelines for the sector.

HEALTH & SAFETY

We recognise that health and safety supports good business performance and will, therefore, receive equal priority to that of all other business objectives. The aim of this policy is to commit FLOTECH to best practice in health and safety. All those who fall into the scope of these policies will be expected to help the Business to achieve its legal obligations.

It is Our policy to:

Comply with all health and safety legislation which cover Our activities and products.
Ensure the health, safety and welfare of Our employees by a detailed review of hazards.
Provide and maintain safe fixtures and equipment.
Prevent accidents and cases of work-related ill health.
Provide training, instruction and information necessary to enable safe working practice in all areas.
Make provision for all those who fall into the scope of these policies to raise health and safety issues.
Strive for continual improvement to ensure that the working environment is made progressively safer.

COOKIE POLICY

First of all, what is a cookie? A 'cookie' is a small file placed on your computer's hard drive or mobile device when you first visit a website.

This site use a Google Analytics cookie that identifies which pages are being viewed, and how frequently. It also records the search terms that visitors used to find it, or the link they followed, which allows Us to analyse traffic and optimise the site accordingly.

What else does it do? It tells Us about your device; including the Operating System, screen shape & size, resolution etc. so that the pages display correctly. . . which is why you will see the 'Cookie Permissions' box again if you access the site from a different device!

Is it safe? Ours is a simple 'traffic log' cookie, which cannot harm your computer! It does NOT give Us access to your hard drive or any of your personal information. We CANNOT see your name, IP address, email, details of any other sites you may have visited or your general online activity.

Your choice will not affect the way the website functions, but clicking on ACCEPT will allow pages to be displayed according to the capabilities of the device you are using, whether that be a mobile 'phone, tablet, laptop, desktop PC or SMART TV.

PRIVACY POLICY

We take the privacy of Our clients very seriously and FLOTECH is fully compliant with all statutory requirements of GDPR (General Data Protection Regulations). As a part of this commitment We will NEVER share your information with any third party without your prior, written, consent.

Statement of Lawful Basis: FLOTECH holds and / or processes your data because We have entered into a business relationship or contract, or you have requested to receive communications from Us.

Storage and security of your data: The only data We hold are those exchanged in the normal course of business and is securely stored according to best practice in the industry.

Individual rights requests: Under GDPR you have the right to be informed about the data that We hold. You also have the right to request that We erase your data.

Making a Rights Request is very straightforward and We'd be happy to help. Email Us at the address below.

accreditations

flotech's Principle, Dean Matthews, holds the following qualifications and certifications of competence.

Gas Safe
flotech is 'Gas Safe Registered' (formerly Corgi registered) and carry out all aspects of gas installation, boiler repairs, servicing and general maintenance.
Registration number: 954822
Click to access the GAS SAFE register

OFTEC Registered Technician
Co reg: C502485
Tech reg: 33625
Go to the OFTEC website

ERS (European Registration Scheme)
Cert no: UDHW121456
Click to open the ERSCERT register

BPEC (Solar thermal hot water systems)
Cert no: 300370034

BPEC (Domestic heat pump systems)
Cert no: 300371711
Visit the BPEC site

UK Certification
Building & Energy Industry Qualifications
Card no. JR053669B/95111
Search the UK CERTIFICATION LTD website